Our Story

Momora is an online store operated by Castel-Ecom, a registered sole trader based in France.

Our activity focuses on offering carefully selected products through an online retail platform, with the aim of providing a clear, transparent, and reliable shopping experience for our customers in the United Kingdom.

Our Approach

At Momoracare, we prioritise:

Clear product information

Transparent ordering and delivery processes

Accessible customer support

All products are presented as accurately as possible, with descriptions intended to help customers make informed purchasing decisions.

Our Commitment to Customers

We aim to maintain:

Realistic delivery timeframes

Clearly stated return and cancellation conditions

Easily accessible contact information

Customer enquiries are handled during our stated business hours, and we strive to respond within a reasonable timeframe.

Our Location

Momora is operated from France and serves customers in the United Kingdom through online distance selling.

Business details, contact information, and legal notices are available on our website to ensure full transparency.

Data Protection

Personal information collected through the website is handled in accordance with applicable data protection regulations.
Further details are available in our Privacy Policy.

Contact

If you have any questions about our store or your order, you can contact us at:

Contact@momoracare.com
+33 7 71 14 40 62

Customer service hours:
Monday to Saturday, 09:30 – 19:00
Closed on Sundays and public holidays.